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Your infrastructure is growing. Your team isn't.

The data exists. The incident context doesn't. Operators still stitch together alerts, telemetry, inventory, tickets, and runbooks before they can diagnose anything.

  1. 01

    Scattered signals

    Telemetry, operational signals, logs, tickets, and live infrastructure data are spread across disconnected systems.

  2. 02

    Siloed intel

    Critical runbook knowledge is locked away in outdated SOPs, static manuals, and inside individual engineers' heads.

  3. 03

    Manual correlation

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  4. 04

    Lost resolution

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One alarm. Five systems. Scroll to watch Waz connect them.

Incoming event. Scroll to investigate14:23:00

CRAC-08 supply airflow restricted on Rack C-12

highSchneider EcoStruxureDM-Akron · Row C · Rack C-12
4 hosts in U18-U24 entered thermal throttle

Correlated signals

  1. 14:21:08CRAC-08 SUPPLY_AIRFLOW_LOWSchneider EcoStruxure
  2. 14:21:33node_thermal_throttle=1 on db-prod-akron-04Prometheus
  3. 14:22:14C-12 inlet 29.4°C, above 27°C ASHRAE A1 recommendedSunbird

Investigation checks

0 of 5 complete

  1. What cooling asset serves Rack C-12, and what is the redundant pair?

    Queued

    netbox.get_asset

  2. Is CRAC-08 delivering rated supply airflow?

    Queued

    bacnet.read

  3. Can CRAC-07 cover C-12 and C-13 while CRAC-08 is degraded?

    Queued

    bacnet.read

  4. Are C-12 hosts actually throttling, or is the inlet sensor wrong?

    Queued

    prometheus.query_range

  5. Is there an overdue PM or change that explains the filter loading?

    Queued

    servicenow.search_records

Hypothesis

Supported

Loaded return-air filter on CRAC-08 is restricting supply airflow. That pushed C-12 inlet above the 27°C ASHRAE A1 recommended max and put four hosts into inlet-driven thermal throttle.

5 cited claims from connected sources.

First signal
14:21:08
MOP drafted
14:23:22 · 2 min 14 s
Next
Operator signs and runs it

Access

What Waz reads. What it writes.

Read-only to your infrastructure. Waz writes only drafts and incident messages, and an operator approves every draft.

Reads

Read-only credentials
  • Monitoring and BMSAlarms, cooling points, host telemetry
  • DCIM and CMDBTopology, rack inlet and power, dependencies
  • Network and securityPaths, flows, threat context
  • LogsEvent history, in order
  • Change and maintenanceOpen changes, PM tasks and their history
  • PlaybooksExisting runbooks to draft from

Writes

Drafts and messages
  • Drafted MOPs, SOPs, and ticketsInto your ITSM, waiting for an operator to approve
  • Messages to your teamIncident updates posted where on-call already works

Never

By design
  • Push configuration
  • Restart services
  • Change the state of any device
  • Run a procedure without an operator

Enterprise plans include self-hosted and air-gapped deployment.

Security & Trust

Approval and record

Operators approve. Every draft is kept.

The MOP, EOP, JHA, and PM change Waz drafted for CRAC-08, each waiting on the person who signs it.

MOPApproval required

Replace CRAC-08 return-air filter under reduced cooling

CRAC-08

Owner
Waz
Risk class
Medium
Rack
RACK-C-12
Cooling
CRAC-08 · pair CRAC-07

Why this action

Filter ΔP is 1.42 in. w.c. against a 1.0 replacement threshold. Supply airflow is 62% of nominal. This change restores airflow while protecting the four throttled hosts in U18-U24.

Before approval

  • CRAC-07 is online and can take additional load. Spot-cool covers C-12 and C-13 while CRAC-08 is isolated.
  • Spot-cool is staged at the Row C cold-aisle endcap.
  • Operator review and sign-off. Waz does not execute it.

Risks

  • Isolating CRAC-08 before CRAC-07 carries the load pushes remaining C-12 inlets higher.
  • Inlet can climb toward the 32°C ASHRAE A1 allowable while the unit is offline.

Procedure

  1. [01]

    Spin CRAC-07 toward 100% and confirm C-12 and C-13 inlet before any CRAC-08 work.

  2. [02]

    Priority-drain db-prod-akron-04 to the Akron secondary cluster. Keep U18-U24 on watch.

  3. [03]

    LOTO CRAC-08. Replace the return-air filter. Vacuum the coil face.

  4. [04]

    Restore CRAC-08. Confirm supply airflow at or above 95% of nominal and filter ΔP below 0.5 in. w.c.

Verify recovery

  • Supply airflow at or above 95% of nominal.
  • Filter ΔP below 0.5 in. w.c.
  • C-12 inlet stable at or below 24°C for 20 minutes.

Abort

If C-12 inlet approaches 32°C, restore CRAC-08 and stop. Do not continue the swap.

Drafted by Waz
14:23:22
Evidence
5 sources cited
Sign-off
Approval required

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